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Faster
Response

Australia-based support team, no transfer to overseas call center, instant feedback

Faster
Setup

Strong partnership with major carriers, most complete fiber coverage, usually activate the fiber service within 24 hours

Faster
Internet Speed

Sufficient bandwidth, smart and optimised internet routing, ensure first-class customer experience

Faster
Troubleshooting

Friendly and professional technicians, live-chat communication, no queues, quick diagnosis and quick solution

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Let us help you find your perfect plan

nbn™ Fibre

NBNCo is an Australian government-owned corporation tasked to design, build and operate Australia's National Broadband Network as a wholesale broadband provider. There are a number of network technologies currently deployed by NBNCo to provide fibre broadband services in Australia, such as Fibre-to-the-Premises (FTTP), Fibre to the Building (FTTB) and Fibre to the Curb (FTTC). Occom offers nbn broadband plan with 4 speed tiers and 4 contract terms. Occom is one of the top-rated Internet Service Providers in Australia (4.9/5 by Google Reviews), providing high-speed NBN fibre Australian wide. Occom has launched the 250M nbn fibre plan to meet the higher speed demand.

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OptiComm Fibre

OptiComm is a licensed and public listed Australian Telecommunications carrier specialising in the design, construction, operation and maintenance of broadband network such as Fibre-to-the-Premises (FTTP) network for residential and business developments. OptiComm has now grown to become one of the largest public listed providers and operators of fibre broadband services across Australia. If your property is in an OptiComm area, nbn™ or alternative internet technologies are unlikely to be available. Occom can connect your internet with OptiComm Fibre, providing access to ultra-high-speed internet via FTTP network. Occom is one of the top-rated OptiComm Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom has launched the 250M OptiComm fibre plan to meet the higher speed demand.

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LBN Fibre

LBNCo is a fully independent and privately owned company, which provides fast Internet Australia-wide. With Fibre-to-the-Premises (FTTP) network solutions, LBNCo provides fibre broadband infrastructure for selected new developments and retirement living communities. If your property’s in a LBNCo area, nbn™ or alternative internet technologies are unlikely to be available. Occom provides a range of high-speed fibre plans using the LBNCo fibre. Occom is one of the top-rated LBN Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom is about to launch the 250M LBN fibre plan to meet the higher speed demand.

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OPENetworks Fibre

OPENetworks is a premium wholesale licensed telecommunications carrier, specialising in the delivery of future-proof fibre broadband networks such as Fibre-to-the-Premises in new and existing developments. If your property’s in a OPENetworks area, NBN or alternative internet technologies are unlikely to be available. Occom delivers high-speed and stable OPENetworks fibre network across its premium network, ensuring superfast speeds are always available. Occom is one of the top-rated OPENetworks Internet Service Providers in Australia, gaining 4.9/5 in Google Review. Occom is about to launch the 250M OPENetworks fibre plan to meet the higher speed demand.

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OCCOM
OCCOM
4.9
Based on 15112 reviews
OCCOM
OCCOM
4.9
Based on 15112 reviews
See all reviews
Alisha Bhattarai
Alisha Bhattarai
08:35 06 Jul 26
I had a great experience with the customer service with Bhavya during my phone call to join the internet service. She explained everything clearly and patiently, making the whole process easy to understand. She was professional, friendly, and answered all of my questions thoroughly. Her excellent communication and helpful attitude made the experience smooth and pleasant. I am very satisfied with the service she provided and would rate my experience 5 out of 5.
Amir Mastan
Amir Mastan
05:31 01 Jul 26
I had an excellent experience with Vanshika R. She was extremely professional, patient, and supportive throughout the process of helping me connect my internet. She explained everything clearly, guided me step by step, and made sure the issue was resolved properly. Her technical knowledge and friendly attitude made the whole experience smooth and stress-free. I really appreciate her help and the high level of customer service she provided.
Angela H
Angela H
04:15 19 Jun 26
Thank you, Carmen, for your patience and excellent support over the past few days.We had WiFi connectivity issues, and she patiently guided us through the router settings and helped us get everything working again. As a non-technical user, I really appreciated her clear explanations and kindness.Great service!
Ram Mridangam Arangetram
Ram Mridangam Arangetram
07:14 16 Jun 26
Reman assisted me in separating the 2 bandwidths 2.4GHz and 5 GHz Wi-Fi SSIDs.He was very courteous and helpful in handling the call. He was technically very good.Also, he clarified about the payments for the last 2 months including the Gaming Router delivery.When I placed the call he was quick to pick up the phone without any long wait.I am satisfied with his Service.Regards,A. Ananthasubramania Sarma
Larry
Larry
01:40 16 Jun 26
I had a great experience with Rehman. He was very helpful, patient, and took the time to clearly explain my contract details and all the available options for my internet subscription. What I appreciated most was his sincerity in helping me find the best possible internet plan.His professionalism, knowledge, and customer-focused approach made the whole process easy and stress-free! Thank you for your help Rehman! 👍
Elle
Elle
04:02 04 Jun 26
Sonia was very helpful, friendly and professional. She made the whole process easy and pleasant, and I really appreciated her clear communication and positive attitude. Great customer service — thank you Sonia!
J
J
07:52 03 Jun 26
I had a really great experience with Occom support. Sonia was incredibly helpful throughout the entire process and went above and beyond to assist us. She was patient, professional, and made sure every issue we had was fully resolved. Communication was clear and fast, and she genuinely cared about helping us find the best solution. Thank you to Sonia and the Occom team for the excellent support experience.
Ayu Wulandari
Ayu Wulandari
09:42 26 May 26
Aman was very helpful with assisting my WiFi connection issue. He was patient and took the time to explain everything clearly, especially because I don’t know much about these kinds of technical things. He made the whole process much easier and less stressful for me. I truly appreciate his help and positive attitude. Thank you for the great service!
Lisa Damevski
Lisa Damevski
12:10 25 May 26
Outstanding customer service from Sushil at Occom! He patiently walked me through setting up and connecting my internet mesh system and made the whole process incredibly easy and stress-free. He was knowledgeable, professional, and explained everything clearly step by step. Thanks to his help, everything is now working perfectly. Really appreciate the excellent support — highly recommend both Sushil and Occom!
Huantao Zhang
Huantao Zhang
07:20 12 May 26
Thank you to Occom for providing same-day activation and installation when we needed internet urgently.Locky was very patient in explaining the setup process and helped us complete the installation efficiently. We were able to get connected quickly, and the internet speed has been very good.I would definitely recommend Occom to people around me. They truly provide excellent customer service👍👍
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A list of FTTN/FTTC suburbs can be upgraded to FTTP full fibre
FTTP as a major occupant of the internet is the only fibre technology with higher speed tiers. Reaching better speeds in maximum instances is exclusiveto Fibre to the Premises (FTTP)
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澳洲NBN升级网络系统，百万家庭迎来千兆网速
在澳洲上网，你是否遇到过：网速不够快，堪比蜗牛；打游戏常卡顿，就像坐过山车；刮风下雨网络就会瘫痪一段时间，Netflix视频卡顿、Skype、zoom等软件通话延时等等…… 澳洲NBN网络依然饱受澳大利亚国人诟病，大家普遍认为NBN升级十分缓慢，且收费昂贵。 好消息来了~！ 最近NBN发布消息，FTTN/FTTC网络可以通过技术升级到FTTP（光纤到户）网络类型。大约有200万户FTTN/FTTC家庭和企业可以获得更快、更稳定的网络，这意味着将约有75%的NBN网络用户会获得每秒千兆的网速。从FTTN（光纤到节点）到FTTP（光纤到户）的升级,解决了限制这些地区互联网速度和服务质量的旧铜线技术。

Why is your internet not working? – Tips on how to diagnose and fix
家庭 电话 <!– –> Test It may be frustrating when you are doing something online like watching movies or having

What NBN Connection Do I Have? | NBN Types Explained
Hybrid Fibre Coaxial (HFC): HFC called ‘Hybrid Fibre Coaxial’, is a network technology of NBN which is used in many

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Frequently asked questions

A:We do not have any standard connection fees for our nbn™ services. If you are in a new housing development or opt to have a new line connected you may be liable for an additional charge as dictated by the nbn™.
Q:NBN Coverage
Q:Call Rates
Q:Important Things You Need to Know
Q:Extra Pricing Info
Q:Frequently Asked Questions

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